Current mood:	cranky
Current music:	All the Myths are True — Abney Park

Colorful thinking…
Last week, I sent the following email to Crayola:

About six years ago, I wrote your company asking why you did not produce colors
by the names - Delayed Green, No Turn on Red, and Flashing Yellow. I was quite
surprised to get a reply but astonished by it once I opened the email.

"Don't write to us again." was all it said. I kept the message for quite
a while but have suffered at least one computer crash since then, so it is lost.

I couldn't imagine such a colorless response from Crayola. I'm writing again, even
though I was forbidden to do so, in hopes that there might be a different answer
this time.

Yours,

Thom Truelove

I was a little shocked to get a response just one hour later:

Dear Thom,

Thank you for your e-mail and for making us aware of an e-mail that you had sent
to us six years ago. I apologize but we have no record in our system of receiving
a prior contact from you. I am sorry for the message that you received in response
to your e-mail. I wish there was a way that you would be able to share it with
us.

We certainly appreciate your comments about new color names and have recorded them
along with other similar suggestions from consumers.

If you have any further questions, please feel free to e-mail back or call (800)
272-9652 weekdays between 9:00 AM and 4:00 PM Eastern Time and a representative
will be happy to assist you.

Thank you again for your interest in Binney & Smith and Crayola products. Make
www.crayola.com your online destination for creative solutions, colorful ideas and
fun developmental activities!

Yadda blah, yadda blah, yadda blah…

I think what I was hoping they'd say, "Ooo. We remember you. You're still not allowed to write to us."